There are many ways to contact us and we're always here to help!

Got a question? Go to: to ask us anything!

Please check your Junk mail/spam if you don't receive a reply from us - It might help to make sure emails from are marked safe by adding us as a contact!


Some useful ways to contact us are:

1. Search our Help Articles at

2. Ask our support team a question via Helpdesk:

3. Email our support team at 

Ask a question on the Helpdesk 

From the website, you can click the question mark in the bottom-right corner:

This will take you to the Help Articles!


You don't have to be a student of E2 English to access our Helpdesk. On the E2School FAQ page, you can click on New support ticket on the top right-hand side and send us a question!


OR you can also send us a ticket through your student dashboard by clicking on Help from your menu:

Or from the Help widget in the bottom right:

We will do our best to answer your enquiry between 24-72 HRS, we promise!